Privacy Policy

Welcome to Trustlnx Ghana

Your privacy is essential to us, and we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you use our services.

1. Who We Are

Trustlnx Ghana("we", "our", or "us") is an online escrow service that helps users conduct secure financial transactions for goods and services. Our services are primarily available to users within Ghana.

2. Information We Collect

a. Personal Information

• Account Information: Name, email address, phone number, and other contact details.
• Verification Information: National ID, passport, or other identification documents for KYC (Know Your Customer) compliance.
• Payment Information: Bank account details, mobile money numbers, or other payment information for transaction purposes.

b. Transactional Information

Details about each transaction, including trade title, trade description, payment amount, and parties involved.

c. Device and Usage Information

IP address, browser type, operating system, device identifiers, and information on how you interact with our services.

d. Cookies and Tracking Information

We use cookies and similar tracking technologies to enhance user experience and analyze site traffic. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We process your information for purposes such as account management, transaction processing, customer support, improving our services, legal compliance, and marketing (with your consent).

4. How We Share Your Information

We may share your information with third-party service providers, for legal reasons, with other users in transactions, or during business transfers.

5. Data Security

We employ industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have rights such as access, correction, deletion, restriction, portability, and objection to data processing. To exercise any of these rights, contact us at support@trustlnx.com.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal and regulatory obligations.

8. International Data Transfers

Your data may be transferred outside of Ghana. We ensure such transfers comply with data protection laws by implementing appropriate safeguards.

9. Cookies and Tracking Technologies

We use cookies for analytics and marketing. You can manage cookies through your browser settings, although disabling them may affect the functionality of our services.

10. Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect data from children under 18. If we become aware of such data being collected, we will promptly delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will notify you by updating the "Last Updated" date and, in some cases, by sending a notice via email or on our website.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: